FAQs

How do I schedule an appointment?

You have options! Fill out the form on the Book an Appointment page, call us at 505-932-8979 or email admin@youmatterabq.com, and our administrative team will assist you in finding a time that works for you.

How long are therapy sessions?

Therapy sessions typically last between 45 to 60 minutes, depending on the needs of the client.

Who do you work with?

At You Matter Counseling Services, we welcome clients of all ages, with a focus on teenagers, young adults, and adults. Our experienced therapists specialize in helping individuals navigate life’s challenges, including trauma, depression, anxiety, and major life transitions. No matter your background or experiences, we are committed to providing compassionate, personalized care to support your journey toward healing and growth.

Which insurance plans do you accept?

We accept Medicaid, Turquoise Care, Presbyterian/Magellan, BlueCross BlueShield of New Mexico and Molina insurance plans.  Co-payments are due at the time of service. Please inform YMCS of multiple insurances. If you are unsure whether your insurance is covered, feel free to reach out to us for verification.  

Do you accept self-pay clients?

Yes! We accept self-pay clients at a rate of $120.00 per session. Payment is due at the time of service.

Do you offer Telehealth services?

Yes, we provide virtual therapy sessions for those who prefer the convenience of remote counseling or cannot attend in-person sessions.

What types of therapy do you offer?

We offer a wide range of therapies, including individual therapy, family and couples counseling, group therapy, and trauma-focused treatments like EMDR and CBT.

What is your cancellation policy?

We require a 24-hour notice for cancellations. Cancellations made less than 24 hours before the appointment will be subject to a 4 cancellation fee.

Are you hiring?

YMCS is currently hiring a full-time non- independent licensed therapist (LMHC). You can find all the details here.

Ready to get started?

Your journey to healing begins with a single step. Whether you're seeking support for yourself, your relationship, or your family, we're here to walk alongside you. Reach out today to schedule your first session.